NH COLLECTION MADRID PASEO DEL PRADO, Madrid – A Smart Stay in the City
About the Hotel
Rooms with Fountain Views
The hotel offers 113 rooms, including Junior Suites and Premium rooms with views of Neptune Fountain. Rooms feature Bang & Olufsen TVs, in-room stereos, Nespresso machines, and minibars. Bathrooms include rainfall showers, bathrobes, and slippers. Some rooms have rugs from the Royal Tapestry Factory and Indian marble bathrooms. New mattresses and pillow selection are available. One suite features a 4-poster bed.
Dining and Tea Experience
Estado Puro serves tapas by Michelin-starred chef Paco Roncero, featuring Parmesan ice-cream, tortilla in a glass, and Iberian acorn-fed ham. Suite & Tea offers 16 varieties of JING teas, chocolates by Rubén Da Silva, and French pastries including macarons and éclairs. The breakfast buffet includes fresh fruit juices, pastries, cold cuts, and made-to-order hot dishes. Early breakfast is available from 5:00am.
Rooftop Gym Access
The rooftop gym features six Technogym machines including a treadmill, exercise bike, and elliptical machine, plus two weight benches. It operates from 7:00am to 11:00pm with water and towels provided. Windows offer panoramic views of Madrid's skyline during workouts.
Central Museum District Location
Located on Paseo del Prado across from the Prado and Thyssen-Bornemisza museums. Reina Sofía museum is a 10-minute walk, Buen Retiro Park is 5 minutes away. The hotel overlooks Neptune Fountain. From the airport: take C1 train to Madrid Recoletos then bus 27 to Neptuno (33 minutes), or Aerobus shuttle to Atocha/Cibeles (€5).
Business and Guest Services
Three meeting rooms accommodate up to 50 people for events and weddings. Services include 24-hour front desk, airport shuttle, baggage hold, bicycle rental, and babysitting. Free Wi-Fi throughout the hotel. Accessible rooms and facilities available, with elevators featuring Braille. Multilingual staff and event planning assistance provided.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Location
Guest Ratings & Reviews
My stay at this hotel was delightful! The room, although room 702 might not be the best choice for couples due to the mirror placement, was surprisingly comfortable with a lovely view of the fountain from the balcony and a relaxing jacuzzi bath. The spaciousness and peace in such a central location were unexpected bonuses.
I couldn't get enough of the incredible view of the fountain of Neptune right outside, even though the room was a bit small. The service was remarkable, and the staff were kind and went out of their way to help, even providing tourists with detailed city maps. The hotel's location is unbeatable, perfect for museum visits and exploring old Madrid. The dining experience was fabulous, with a wide variety of high-quality options. Overall, a great stay with a few minor setbacks.
My stay at the hotel was a mix of positives and negatives. The rooms, while spacious and beautiful, were a bit odd in layout and location. The service was friendly but could be more attentive to guests. The location was fantastic, close to museums and restaurants. The dining experience was good with plenty of options. Overall, a decent stay with room for improvement.
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